Automobile · Auto Glass

AmeriPro Auto Glass

11221 St Johns Industrial Pkwy S, Suite 1, Jacksonville, Florida, 32246

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

AmeriPro Auto Glass has a very polarized reputation. Many customers praise the friendly staff and efficient service, especially for windshield replacement. However, there are serious and recurring allegations of poor quality control, long repair times, and communication issues. It is a high-volume shop that seems to struggle with consistency, and customers are advised to exercise caution and document everything.

Our Review Process
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Highest rating
18
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We analyze 77 public reviews for AmeriPro Auto Glass using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Ask for a clear timeline and confirm all repair details before leaving your vehicle.

Windshield replacement
Insurance coordination
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Efficient and reliable service
  • Fair and competitive pricing

✗ Areas to Improve

  • Occasional quality control issues
  • Some reports of poor communication
  • Inconsistent quality of work
Frequently Asked Questions
  • Do you offer windshield repair?
  • How long does a windshield replacement take?
  • Do you work with all insurance companies?
User Feedback

Kimberly and Caleb were great.

My windshield leaks.

The staff is very patient and helpful.