AMG Medical Group - Pasadena
193 E Orange Grove Blvd, Pasadena, California, 91103
Patients generally love the doctors and staff, often highlighting their patience and kindness. Many families have been coming here for years, feeling like part of the family. However, the call center is a major pain point, with reports of poor communication and long wait times. Despite some frustration with the phone system, the clinical care remains top-notch.
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Skip the call center if possible and try to handle scheduling directly at the front desk.
✓ What Works Well
- Knowledgeable and patient doctors
- Friendly and helpful front desk staff
- Great for long-term pediatric care
✗ Areas to Improve
- Frustrating call center experience
- Long wait times for appointments
- Communication gaps with after-hours staff
- How do I reach the front desk directly?
- Is this clinic good for newborns?
Doctors are spot on with care
Call center is a headache
Staff treats us like family
- Category Health & Medical
- City Pasadena
- State California
- Postcode 91103
- Country United States
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