840 C St, Anchorage, Alaska, 99501
This office has a very polarized reputation. Many long-term customers feel like family and praise the team for being helpful and kind. However, there are some very serious complaints about billing errors, poor communication, and a lack of accountability when mistakes happen. It seems like a high-volume office where the quality of your experience can vary significantly depending on who you talk to.
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If you have a billing issue, keep a detailed log of your calls and ask for a confirmation number for any changes.
✓ What Works Well
✗ Areas to Improve
They treat you like family
Billing is a nightmare
Great service if you get the right person