Financial Services · Insurance Agency

Amy Jones - State Farm Insurance Agent

840 C St, Anchorage, Alaska, 99501

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

This office has a very polarized reputation. Many long-term customers feel like family and praise the team for being helpful and kind. However, there are some very serious complaints about billing errors, poor communication, and a lack of accountability when mistakes happen. It seems like a high-volume office where the quality of your experience can vary significantly depending on who you talk to.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
15
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 70/100
Pro Tip

If you have a billing issue, keep a detailed log of your calls and ask for a confirmation number for any changes.

Long-Term Loyalty
Mixed Admin Support
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Good for long-term customers
  • Personalized service

✗ Areas to Improve

  • Billing and administrative errors
  • Poor communication
  • Lack of accountability
Frequently Asked Questions
  • Why did my rate increase?
  • How do I fix a billing error?
  • Can you help me with my policy?
User Feedback

They treat you like family

Billing is a nightmare

Great service if you get the right person

Location Details
Street: 840 C St
Neighborhood: Anchorage
City: Anchorage
State: Alaska
Postcode: 99501
Country: United States
Location
840 C St, Anchorage, AK 99501
Quick Info
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