Amy Newland Agency LLC American Family Insurance
Financial Services · Insurance Agency

Amy Newland Agency LLC American Family Insurance

3518 Hartsel Dr, Colorado Springs, Colorado, 80920

Google Maps Updated: 14 May 2026
Authenticity Score: 90/100
About

This agency is highly regarded for its friendly, professional, and helpful staff, with agents like Pam Nelson frequently praised for their dedication and ability to find savings. Clients appreciate the personalized service and the effort made to explain policy details. While there are some reports of premium increases and communication issues, the majority of feedback is very positive, highlighting a strong commitment to customer satisfaction and affordability.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
19
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 88/100
Pro Tip

Ask for a policy review to identify potential savings and ensure you have the right coverage.

Strong personal service
Competitive pricing
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Competitive rates and savings
  • Personalized and clear communication

✗ Areas to Improve

  • Occasional premium increases
  • Some communication issues
  • Inconsistent service quality
Frequently Asked Questions
  • How can I save on my insurance?
  • Can you explain my policy details?
User Feedback

Pam is amazing and very helpful.

Great service, very friendly.

They really care about their clients.

Location Details
Street: 3518 Hartsel Dr
Neighborhood: Colorado Springs
State: Colorado
Postcode: 80920
Country: United States
Location
3518 Hartsel Dr, Colorado Springs, CO 80920
Quick Info
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