2200 Whitney Ave, Suite 290, Hamden, Connecticut, 06518
Anchor Health is praised for providing a safe, affirming space for the LGBTQ+ community, with many patients feeling heard for the first time. The clinical care is generally seen as high-quality and inclusive. However, there is a significant divide in experiences; some patients report major administrative failures, such as medication refill issues and poor communication, leading to frustration and safety concerns.
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The pharmacy service is a major convenience when it works, but patients should stay on top of their own refill requests.
✓ What Works Well
✗ Areas to Improve
Finally, a doctor who understands me.
The care is great, but the admin side needs work.
A model for inclusive healthcare.