Anderson Hospital ExpressCare Troy
108 US-40, Troy, Illinois, 62294
This clinic is a mixed bag. While many patients appreciate the quick, friendly service for minor issues, there is a recurring and serious complaint regarding billing practices, with many patients feeling misled by the 'ExpressCare' branding versus 'Emergency Room' billing. Some patients have also reported rude staff and dismissive attitudes, making it a polarizing choice for urgent care.
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Check your insurance coverage and billing codes before visiting, as many patients have been surprised by high costs.
✓ What Works Well
- Fast service for minor issues
- Friendly staff (in some cases)
- Convenient location
✗ Areas to Improve
- Confusing and expensive billing practices
- Reports of rude staff
- Inconsistent quality of care
- Why is this billed as an ER visit?
- Are they truly an urgent care facility?
Patients feel the billing is deceptive.
Some find the staff to be dismissive.
Others appreciate the speed and convenience.
- Category Health & Medical
- City Troy
- State Illinois
- Postcode 62294
- Country United States
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