Anderson Hospital
6800 IL-162, Maryville, Illinois, 62062
Anderson Hospital receives a polarized response. Many patients praise the surgical and nursing staff for their kindness, professionalism, and efficiency, especially during outpatient procedures. However, there are significant complaints regarding the emergency room wait times and the billing department, which some describe as a nightmare. It seems to be a tale of two hospitals: excellent for scheduled care, but challenging for emergency needs.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a scheduled procedure, the experience is likely to be smooth, but be prepared for potential administrative hurdles with billing.
✓ What Works Well
- Excellent surgical and nursing care
- Clean and well-maintained facilities
- Friendly and attentive staff
✗ Areas to Improve
- Long wait times in the ER
- Billing department issues
- Inconsistent communication
- Is the billing department easy to reach?
- What is the typical wait time in the ER?
Outpatient surgery experiences are consistently rated highly.
ER experiences are often frustrating due to delays.
Staff are generally praised for being compassionate.
- Category Health & Medical
- City Maryville
- State Illinois
- Postcode 62062
- Country United States
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