7815 Beechmont Ave, Cincinnati, Ohio, 45255
Patients are split between those who love the friendly, personable staff and those who feel the practice has become a corporate, sales-driven machine. While many praise specific hygienists for making them feel comfortable, others report feeling pressured into expensive, unnecessary treatments. Billing transparency is a major pain point for long-term clients. Overall, the experience varies wildly depending on the specific staff member encountered.
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Always ask for a written treatment plan and verify coverage with your insurance provider directly before agreeing to non-routine procedures.
✓ What Works Well
✗ Areas to Improve
Staff turnover makes it hard to build rapport.
Some feel like just another number in a corporate system.
Hygienists are often the highlight of the visit.