Andrea A. Hastings, MD
619 Mid-Florida Dr, STE 1, Lakeland, Florida, 33813
Dr. Hastings is generally well-regarded for her kind, professional, and attentive care. Patients appreciate her willingness to listen and her efficient approach. However, there are notable complaints regarding the office staff's professionalism, referral processing delays, and billing transparency. Most patients feel well-cared for by the doctor herself.
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Be proactive and follow up on any referrals or lab orders to ensure they are processed in a timely manner.
✓ What Works Well
- Kind and attentive doctor
- Short wait times
- Efficient messaging system
✗ Areas to Improve
- Unprofessional front desk staff
- Referral processing delays
- Billing transparency issues
- How do I get my referral?
- Is the office accepting new patients?
Dr. Hastings is the best doctor I've ever had.
The front desk needs better training.
She really listens to my concerns.
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33813
- Country United States
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