21097 NE 27th Ct, Suite 540, Aventura, Florida, 33180
Patients generally praise Dr. Hiller for his surgical skill and clear communication, often feeling like they are in good hands. However, a significant number of reviews highlight major frustrations with the office staff, including long wait times and poor phone responsiveness. Some patients feel the practice is overly focused on maximizing visits rather than patient care. While many find him personable, others report feeling dismissed or misdiagnosed. Overall, it is a mixed bag of high-quality surgical outcomes versus administrative headaches.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to reach the office, try calling early in the morning or using the patient portal if available, as phone lines are notoriously busy.
✓ What Works Well
✗ Areas to Improve
Great surgical results but the office management is a mess.
Felt like a number on a production line during some visits.
Staff needs serious training on patient interaction.