Andrew J. St Martin, MD
735 W 5th St, Laplace, Louisiana, 70068
Patients generally find Dr. St. Martin to be a compassionate and thorough physician who truly listens to their concerns. While the doctor himself receives high praise for his bedside manner, the office staff and communication channels, particularly the portal and switchboard, are frequent sources of frustration. Some users feel the administrative side is inefficient, leading to missed callbacks and difficulty securing appointments. Overall, the clinical care is viewed as top-notch, but the support system needs a serious tune-up.
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✓ What Works Well
- Exceptional bedside manner
- Thorough and patient
- Highly knowledgeable
✗ Areas to Improve
- Difficult to reach via phone
- Unresponsive portal
- Appointment availability issues
- How can I contact the doctor directly?
- Why is it so hard to get a callback?
The doctor is a gem, but the office staff makes it hard to get in.
Great care, but the communication is lacking.
Feels like a friend, not just a patient.
- Category Health & Medical
- City Laplace
- State Louisiana
- Postcode 70068
- Country United States
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