Andrew L. Whaley, MD
430 W Sunset Rd, Suite 440, San Antonio, Texas, 78209
Dr. Whaley is a highly skilled surgeon with many loyal patients who credit him with restoring their quality of life. However, there is a vocal minority of patients who feel the practice has become overly commercialized and less patient-focused, particularly regarding billing and workers' compensation cases. It is a practice where surgical outcomes are generally excellent, but the administrative experience can be frustrating.
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Always clarify the cost of procedures and insurance coverage before scheduling surgery.
✓ What Works Well
- Excellent surgical outcomes
- Highly skilled and knowledgeable surgeon
- Friendly and professional clinical staff
✗ Areas to Improve
- Reports of aggressive billing and upselling
- Some patients feel like a number rather than a person
- Inconsistent communication regarding insurance
- Why am I being charged for two separate visits?
- Is surgery really necessary for my condition?
Dr. Whaley saved my life, but the office is all about money.
Great surgeon, but the administrative side is a headache.
I feel like I'm in good hands, but watch your bill.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78209
- Country United States
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