Andrew Neeb, MD
431 NE Revere Ave, Suite 200, Bend, Oregon, 97701
Cascade Lakes Urology is generally well-regarded for its clinical expertise and professional care. Patients frequently praise Dr. Neeb and Dr. Johnson-Mitchell for their thoroughness and ability to explain complex issues. However, there are significant complaints regarding administrative communication, specifically difficulty reaching the office by phone and slow response times. Despite these issues, the medical care itself is highly rated.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using their patient portal for non-urgent communication.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Thorough and clear explanations
- Compassionate care
✗ Areas to Improve
- Difficulty reaching the office by phone
- Slow response times
- Long wait times for appointments
- How can I reach the office?
- Is the doctor accepting new patients?
The doctors are excellent.
The administrative side is very frustrating.
Worth the wait for the quality of care.
- Category Health & Medical
- City Bend
- State Oregon
- Postcode 97701
- Country United States
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