774 State Rd 13 N, St. Johns, Florida, 32259
Dr. Maria Valdes is widely beloved for her compassionate, thorough, and life-saving care. Parents trust her implicitly. However, the practice is plagued by severe administrative issues, including rude and aggressive front desk staff, long wait times, billing scams, and poor communication. Many parents feel that the office staff's behavior is a significant barrier to accessing the excellent care provided by the doctors.
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If you love the doctor but hate the office, consider checking if they have other locations with better management.
✓ What Works Well
✗ Areas to Improve
Dr. Valdes is a saint, but the office staff is a nightmare.
I love the doctor, but I'm switching practices due to the front desk.
The office is dirty and unprofessional.