Angel Medical Center
124 One Center Ct, Franklin, North Carolina, 28734
Angel Medical Center is widely praised for its compassionate and professional staff, from nurses to doctors. Many patients feel well-cared for and appreciate the modern facility. However, there are recurring complaints about administrative issues, specifically billing transparency and communication with the billing department. Despite these admin hurdles, the clinical care is consistently rated as excellent.
If you have billing questions, ask to speak with a supervisor immediately, as general billing staff may not have the authority to resolve complex issues.
✓ What Works Well
- Compassionate and professional nursing staff
- Modern and clean facility
- Excellent clinical care
✗ Areas to Improve
- Billing transparency and communication issues
- Long wait times for check-in
- Occasional administrative disorganization
- How can I get an itemized bill?
- Why is the billing department so hard to reach?
The clinical care is top-notch, but the billing is a headache.
I felt like family during my stay, the nurses are amazing.
Great hospital, but they need to fix their billing process.
- Category Health & Medical
- City Franklin
- State North Carolina
- Postcode 28734
- Country United States
readers daily.