7317 NE 141st St, Kirkland, Washington, 98034
Patients generally appreciate Dr. Daftary’s gentle approach and the clean, modern office environment. Many find the staff to be kind and the care to be thorough. However, there is a significant amount of frustration regarding administrative communication. Patients frequently report difficulty reaching the office, issues with billing questions, and confusion over scheduling. While the clinical care is often rated highly, the back-office experience is a major pain point for many.
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Use text or email for communication rather than calling, as the phone system seems to be a major bottleneck.
✓ What Works Well
✗ Areas to Improve
Dr. Daftary is great, but the office needs a better secretary.
Love the warm towel at the end of the visit.
Scheduling is a nightmare.