656 Water St, Chardon, Ohio, 44024
This clinic has a very loyal following that loves the compassionate, fear-free approach. However, there is a vocal group of clients who have had major issues with front-desk communication and billing transparency. When things go well, it is a 5-star experience, but when they don't, it can be quite frustrating.
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Always ask for a written estimate before any procedure to avoid billing disputes.
✓ What Works Well
✗ Areas to Improve
Great for nervous pets
Front desk needs better training
Top-notch medical care