17700 SE 272nd St, Suite 370, Covington, Washington, 98042
Dr. Bierman is highly regarded for his clinical skill and direct communication style. Patients appreciate his efficiency and the relief he provides. However, the office administration, particularly phone responsiveness and signage, is a frequent point of frustration. While the medical care is top-notch, the administrative experience can be hit-or-miss.
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Use the digital check-in if available to save time, and be prepared to call multiple times to reach the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Bierman is great, but the office staff is hard to reach
Fast, professional, and effective care
Great doctor, but fix the phone system