11351 Random Hills Rd, Suite 200, Fairfax, Virginia, 22030
This practice is well-regarded for its skilled doctors, particularly Dr. Valentin and Dr. Smith, who are praised for their thoroughness and bedside manner. However, the administrative side is a major source of frustration. Patients frequently report long wait times, difficulty getting through on the phone, and poor communication regarding referrals and billing.
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✓ What Works Well
✗ Areas to Improve
Doctors are top-notch, but the office staff is a disaster.
Great care, but be prepared for a long wait.
Impossible to get anyone on the phone.