82 Holland St, Rochester, New York, 14605
This health center serves a vital role in the community but faces significant challenges with administrative efficiency and customer service. While some patients report positive experiences with specific providers, many others cite long wait times, difficulty scheduling, and poor communication. It is a high-volume facility with mixed reviews.
Persistence is key; if you can't get through on the phone, try visiting in person to schedule.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office system.
Waited hours for a simple visit.
Staff is often dismissive.