Anthony Pelfrey - State Farm Insurance Agent
6449 N Hamilton Rd, Westerville, Ohio, 43081
Anthony Pelfrey's agency has a polarized reputation. Many clients are extremely happy with the savings and the personal service provided by agents like Sarah and David. However, there is a significant number of complaints regarding aggressive telemarketing, poor communication, and billing issues. While the in-office experience is often described as professional and helpful, the external marketing practices have caused frustration for many. It is a good agency for those who get the right agent, but be prepared for potential marketing calls.
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If you are receiving unwanted calls, ask to be transferred to the 'Do Not Call' list immediately.
✓ What Works Well
- Significant cost savings
- Professional and helpful agents
- Easy bundling process
✗ Areas to Improve
- Aggressive telemarketing calls
- Poor communication on billing
- Inconsistent management response
- Why did my home insurance rate increase?
- How do I get a refund for overcharging?
Saved me over $200 a month.
Sarah is the best agent.
Stop the constant telemarketing calls.
- Category Financial Services
- City Westerville
- State Ohio
- Postcode 43081
- Country United States
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