Anxiety & Depression Institute
39500 W 10 Mile Rd, Suite 100, Novi, Michigan, 48375
Patients often find life-changing support here, specifically praising Dr. Sack for his thorough and compassionate approach. However, the office is plagued by significant administrative issues, including long wait times and prescription errors. While the clinical care is top-notch for many, the operational side is a major pain point.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Schedule morning appointments to minimize the risk of long afternoon delays.
✓ What Works Well
- Highly effective treatment plans
- Compassionate clinical staff
- Virtual visit options
✗ Areas to Improve
- Excessive in-office wait times
- Poor prescription management
- Inconsistent front desk communication
- Are virtual visits available?
- Why is the wait time so long?
Dr. Sack is a lifesaver, but the office is a mess.
Worth the wait for the quality of care.
Staff needs to get it together.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48375
- Country United States
readers daily.