Aon
1327 U.S. Hwy 2 W, Suite 100, Kalispell, Montana, 59901
Customers generally praise the support team for being fast, friendly, and efficient. Many agents appreciate the quick turnaround on quotes and the ability to speak with a real human rather than a bot. However, some users report significant frustration with claims processing, specifically citing third-party adjusters and lack of communication during emergencies. While the service is often described as top-notch, the disconnect between sales support and claims handling is a recurring pain point. Overall, it is a solid choice for agents needing quick results, but policyholders should be wary of the claims experience.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a specific agent by name if you have a complex issue, as the general support line can be hit or miss.
✓ What Works Well
- Fast and efficient support
- Real human interaction
- Easy to quote and issue
✗ Areas to Improve
- Poor claims communication
- Issues with third-party adjusters
- Rising premium costs
- Why is my claim taking so long?
- How do I get a quote for comparison?
Support staff are spot on and helpful.
Claims process feels like a black hole.
Rates are getting a bit steep.
- Category Financial Services
- City Kalispell
- State Montana
- Postcode 59901
- Country United States
readers daily.