AP Family Dentistry
9203 Mentor Ave, Mentor, Ohio, 44060
This practice receives high marks for its clinical care and the genuine compassion of its dentists, particularly Dr. V. However, the front office administration is a frequent point of contention, with reports of poor communication, billing errors, and unprofessional conduct. Patients who get past the front desk often have a great experience, but the administrative hurdles are a significant pain point.
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Always double-check your billing statements and insurance coverage details before leaving the office.
✓ What Works Well
- Excellent clinical care
- Compassionate and gentle dentists
- Great for emergency dental needs
✗ Areas to Improve
- Unprofessional front desk staff
- Billing and insurance errors
- Poor communication regarding appointments
- Do they really handle emergency dental cases?
- Why is the front office so difficult to reach?
Dr. V is amazing and goes above and beyond.
The front office needs serious training.
Great clinical work, but the admin side is a mess.
- Category Health & Medical
- City Mentor
- State Ohio
- Postcode 44060
- Country United States
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