Apex Automotive
Automobile · Auto Repair

Apex Automotive

9 Crissey Rd, Great Barrington, Massachusetts, 01230

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Apex Automotive is a highly polarizing shop. While some customers praise their honesty and reliability, a significant number of reviews highlight rude, condescending, and unprofessional behavior from the owner. Many feel the shop is selective about which customers they serve and can be dismissive or insulting. It is a shop where your experience can vary greatly, and many recommend looking elsewhere.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Apex Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

Be prepared for a potentially difficult interaction; consider other options first.

Auto Repair
Inspections
Pros & Cons

✓ What Works Well

  • Some customers find them honest and reliable
  • Good mechanical work when they choose to do it
  • Convenient location

✗ Areas to Improve

  • Reports of rude and unprofessional behavior
  • Selective about which customers/cars they serve
  • Communication issues
Frequently Asked Questions
  • Do you work on older cars?
  • How much for a repair?
  • Are you open on weekends?
User Feedback

Best shop in town, very honest.

Rude service and overcharged me.

Great family business, highly recommend.