Apex Dental
725 S 51st St, West Des Moines, Iowa, 50265
Patients are often impressed by the beautiful, modern facility and the high level of care provided by the hygienists and dentists. Many reviewers feel genuinely cared for and appreciate the education provided. However, there are significant complaints regarding aggressive sales tactics, billing transparency, and occasional rudeness from the front office. It seems to be a polarizing practice where clinical quality is high, but the business side can feel overwhelming.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of costs before agreeing to any treatment plan, and don't be afraid to ask for a second opinion.
✓ What Works Well
- Beautiful, state-of-the-art facility
- Very thorough and educational cleanings
- Kind and skilled hygienists
✗ Areas to Improve
- Aggressive sales tactics for procedures
- Billing and insurance transparency issues
- Occasional rude front-office staff
- Are they in-network with my insurance?
- Why is the treatment plan so expensive?
- Can I get a second opinion?
Jenny is the best hygienist ever.
Felt like a used car sales pitch at the end.
The office is gorgeous and very welcoming.
- Category Health & Medical
- City West Des Moines
- State Iowa
- Postcode 50265
- Country United States
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