Apex Dental
82 W Main St, Northborough, Massachusetts, 01532
Apex Dental is a high-tech, modern practice that many patients love for its efficiency and Dr. Gauthier's skill. However, there are significant and recurring complaints regarding aggressive billing practices, unexpected charges, and poor customer service when issues arise. While the clinical work is often praised, the administrative side of the practice is a major point of contention.
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Always get a written estimate and confirm insurance coverage before any procedure.
✓ What Works Well
- Modern technology
- Efficient care
- Dr. Gauthier's skill
✗ Areas to Improve
- Aggressive billing
- Unexpected charges
- Poor customer service
- Is the consultation free?
- Do they take insurance?
Great dentist, bad billing
Very modern office
Staff is hit or miss
- Category Health & Medical
- City Northborough
- State Massachusetts
- Postcode 01532
- Country United States
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