APEX Rhinology & Cosmetic Surgery Center
114 W Rockland Rd, Ste 101, Libertyville, Illinois, 60048
Patients generally praise Dr. Shapiro for his direct communication and effective treatment plans, often noting significant improvements in their quality of life. While many find the staff friendly and the facility top-notch, a subset of reviewers reports frustration with bedside manner and billing transparency. The clinic is seen as a spot-on choice for those needing specialized ENT care, though some feel the experience can be rushed.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify the exact nature of prescribed medications before leaving the office to avoid pharmacy confusion.
✓ What Works Well
- Effective treatment plans
- Clean and modern facility
- Friendly front desk staff
✗ Areas to Improve
- Inconsistent bedside manner
- Billing transparency issues
- Occasional long wait times
- Is the surgery performed in-office?
- How do I verify my insurance coverage for specific procedures?
Dr. Shapiro is straightforward and gets results.
Staff is helpful but billing can be confusing.
Facility is clean and well-equipped.
- Category Health & Medical
- City Libertyville
- State Illinois
- Postcode 60048
- Country United States
readers daily.