36855 American Way, Avon, Ohio, 44011
This practice is generally well-regarded for its clinical care, with many patients praising Dr. Henry and the staff for being thorough and professional. However, there are recurring complaints about long wait times, poor phone communication, and occasional rudeness from the front desk. While the medical outcomes are often positive, the administrative experience can be frustrating for some patients.
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Try to book the first appointment of the day to avoid the long wait times that often build up.
✓ What Works Well
✗ Areas to Improve
Dr. Henry is the best.
Great care, but the office is overbooked.
Staff is nice, but the wait is frustrating.