7580 Auburn Rd, Suite 301, Concord, Ohio, 44077
Patients generally appreciate the medical providers, noting they are thorough and knowledgeable. However, the administrative side, particularly the kiosk check-in and billing transparency, causes significant friction. Some feel like a number rather than a person, and communication regarding results can be slow.
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Clarify all potential lab costs before your procedure to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk process is a headache.
Billing is confusing.
Efficient medical care.