4350 Crocker Rd, Suite 300, Westlake, Ohio, 44145
Apex Skin in Westlake receives mixed reviews. Many patients appreciate the quick appointment availability and the thoroughness of providers like Dr. Kelly. However, there is a recurring theme of frustration regarding billing practices, rushed appointments, and poor follow-up communication. Some patients feel the practice prioritizes profit over patient care.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify insurance coverage directly with your provider before the appointment, as office staff may not always have the most current info.
✓ What Works Well
✗ Areas to Improve
Great medical care, poor billing transparency
Appointments feel like a factory
Dr. Kelly is highly recommended