2066 Richmond Ave, Staten Island, New York, 10314
This pediatric practice has a long history of community trust, but recent changes have led to significant frustration. While many parents still love the doctors and the care their children receive, there are frequent complaints about difficulty scheduling appointments, long wait times, and billing inconsistencies. The practice is currently struggling to maintain its previous high standards.
If you have billing questions, ask for a manager immediately rather than relying on front-desk staff.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office management is a mess.
Used to love them, but it's gone downhill.
Still the best place for my kids.