Apogee Behavioral Medicine - Winston-Salem
370 Knollwood St, #300, Winston-Salem, North Carolina, 27103
Apogee Behavioral Medicine receives mixed reviews. Many patients report positive experiences with their providers, noting that they feel heard, supported, and are making progress. However, there are significant complaints regarding administrative processes, including scheduling errors, communication difficulties, and rigid policies. While the clinical care is often highly rated, the administrative experience can be a major source of frustration for some patients.
We analyze 75 public reviews for Apogee Behavioral Medicine - Winston-Salem using our data models and filter out spam to highlight only authentic feedback.
If you have administrative issues, document every call and email; the administrative department can be difficult to navigate.
✓ What Works Well
- Highly skilled and compassionate providers
- Convenient telehealth options
- Easy initial scheduling
✗ Areas to Improve
- Administrative and scheduling errors
- Difficult communication
- Rigid policies
- How do I resolve a scheduling error?
- Why was my appointment canceled?
- How can I reach a manager?
Great doctor, terrible admin
Billing is a nightmare
Hard to get consistent care
- Category Health & Medical
- City Winston-Salem
- State North Carolina
- Postcode 27103
- Country United States
