Appalachian Orthopedics
16000 Johnston Mem Dr, Suite 100, Abingdon, Virginia, 24211
Appalachian Orthopedics is widely praised for its skilled surgeons, particularly Dr. Phillips and Dr. Mann. Patients report successful surgeries and compassionate care. However, there are notable complaints about the front office staff, with some patients describing them as rude, unprofessional, and dismissive. Wait times and communication issues are also mentioned by some.
We analyze 55 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients recommend focusing on the surgical care, as the clinical outcomes are consistently rated as excellent.
✓ What Works Well
- Skilled surgeons
- Compassionate care
- Successful outcomes
✗ Areas to Improve
- Rude front office staff
- Long wait times
- Communication issues
- Are the surgeons good?
- Is the staff professional?
Dr. Phillips is amazing.
The front office staff is unprofessional.
I had a great experience with my surgery.
- Category Health & Medical
- City Abingdon
- State Virginia
- Postcode 24211
- Country United States
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