606 Powell Ave E, Big Stone Gap, Virginia, 24219
This practice is highly praised for its friendly, professional staff and thorough eye exams. Patients appreciate the clear explanations and the welcoming atmosphere. While most experiences are excellent, there are occasional reports of rude staff members and communication issues. Overall, it is a well-regarded local practice that many families trust for their vision needs.
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If you have a specific concern, don't hesitate to ask for a detailed explanation; the doctors are generally very willing to help.
✓ What Works Well
✗ Areas to Improve
Great experience, very professional.
Staff is friendly and helpful.
Dr. Botts is thorough and kind.