Food & Beverage · Casual Dining

Applebee's Grill + Bar

555 Hubbard Ave, Berkshire Crossing Shopping Center, Pittsfield, Massachusetts, 01201

Google Maps Updated: 16 May 2026
Authenticity Score: 72/100
About

This spot is a total mixed bag. While some folks love the familiar menu and friendly servers like Kiley, many others report cold food and rude staff. The cleanliness is a major pain point, with multiple mentions of sticky tables and questionable hygiene. Wait times can be brutal, often ruining the experience for families. It seems like a gamble whether you get a decent meal or a total disaster.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Applebee's Grill + Bar using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 48/100
Pro Tip

Stick to the appetizers or call ahead to ensure they aren't slammed before ordering.

Inconsistent
High wait times
Pros & Cons

✓ What Works Well

  • Friendly staff like Kiley
  • Good menu variety
  • Some dishes are tasty

✗ Areas to Improve

  • Cold food
  • Poor hygiene and cleanliness
  • Rude or inattentive service
Frequently Asked Questions
  • Is the food fresh?
  • Why is the service so slow?
  • Are the tables clean?
User Feedback

Food often arrives cold

Staff attitude needs a serious fix

Cleanliness is lacking

Location Details
Street: 555 Hubbard Ave, Berkshire Crossing Shopping Center
Neighborhood: Berkshire Crossing
City: Pittsfield
State: Massachusetts
Postcode: 01201
Country: United States
Location
Berkshire Crossing Shopping Center, 555 Hubbard Ave, Pittsfield, MA 01201
Quick Info
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