555 Hubbard Ave, Berkshire Crossing Shopping Center, Pittsfield, Massachusetts, 01201
This spot is a total mixed bag. While some folks love the familiar menu and friendly servers like Kiley, many others report cold food and rude staff. The cleanliness is a major pain point, with multiple mentions of sticky tables and questionable hygiene. Wait times can be brutal, often ruining the experience for families. It seems like a gamble whether you get a decent meal or a total disaster.
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Stick to the appetizers or call ahead to ensure they aren't slammed before ordering.
✓ What Works Well
✗ Areas to Improve
Food often arrives cold
Staff attitude needs a serious fix
Cleanliness is lacking