Home Services · Pool Installation
Aqua Pools
13445 W 159th St, Homer Glen, Illinois, 60491
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Updated: 20 May 2026
Authenticity Score: 75/100
About
Aqua Pools is a polarizing company. Many customers are thrilled with their pool installations, citing great design and professional project management. Conversely, there is a significant volume of complaints regarding their retail store's customer service, management attitude, and poor communication regarding maintenance and billing.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Aqua Pools using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Professionalism
60/100
Communication
55/100
Pro Tip
Separate your installation experience from your retail store expectations.
Quality Build
Poor Retail Service
Pros & Cons
✓ What Works Well
- Great pool design
- Professional installation crews
- Good project management
✗ Areas to Improve
- Rude retail staff
- Poor communication
- Billing disputes
Frequently Asked Questions
- Do they service above-ground pools?
- How is their maintenance program?
- Are their retail prices fair?
User Feedback
Love my new pool.
Retail staff is dismissive.
Great build, bad service.
Quick Info
- Category Home Services
- City Homer Glen
- State Illinois
- Postcode 60491
- Country United States
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