Arby's
1392 W Elliot Rd, Tempe, Arizona, 85283
Customers are deeply frustrated by the heavy reliance on AI ordering systems, which often fail and lack the personal touch. While some praise the food quality and friendly staff, many report long wait times, incorrect orders, and poor cleanliness. The overall sentiment is split between those who enjoy the classic menu and those who feel the service has gone downhill. It is a hit-or-miss spot that struggles with operational consistency. Many feel the value for money is lacking due to these service issues.
We analyze 74 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.
Skip the AI drive-thru and order inside to ensure your customizations are actually heard.
✓ What Works Well
- Tasty roast beef and shakes
- Friendly staff when present
- Clean dining area (occasionally)
✗ Areas to Improve
- Frustrating AI ordering system
- Long wait times
- Inconsistent food quality
- Why is there no human taking orders?
- Why is the dining room locked?
- Are the potato cakes back?
The AI drive-thru is a total buzzkill.
Staff is great when you can actually talk to one.
Food is hit or miss depending on the crew.
- Category Food & Beverage
- Neighborhood Tempe
- City Tempe
- State Arizona
- Postcode 85283
- Country United States
