Food & Beverage · Fast Food Roast Beef

Arby's

1350 Tunnel Rd, Asheville, North Carolina, 28805

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Arby's location is frequently criticized for inconsistent food quality, long wait times, and poor customer service. Many customers report cold or overcooked food and issues with order accuracy. While some diners have had positive experiences, the frequency of negative feedback regarding the overall experience is high, making it a hit-or-miss option.

Our Review Process
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We analyze 71 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Check your order before leaving the drive-thru to ensure all items are included.

Drive-Thru
Mobile App
Pros & Cons

✓ What Works Well

  • Good roast beef sandwiches
  • Fast service when it works
  • Clean facility

✗ Areas to Improve

  • Inconsistent food quality
  • Long wait times
  • Poor customer service
Frequently Asked Questions
  • Do they have a drive-thru?
  • Is the dining room open?
  • Are there any current deals?
User Feedback

Food was cold and overcooked.

Service is hit or miss.

Good for a quick, standard meal.