Food & Beverage · Fast Food

Arby's

489 Sam Ridley Pkwy W, Smyrna, Tennessee, 37167

Google Maps Updated: 16 May 2026
Authenticity Score: 72/100
About

This Arby's location is a total mixed bag. While some folks rave about the cleanliness and friendly staff, others have had some pretty rough experiences with cold food and rude service. It seems like the night crew might be struggling compared to the day shift. When it's good, it's spot on, but consistency is definitely lacking. You might get a great meal or you might get a cold sandwich, so it's a bit of a gamble.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 60/100
Pro Tip

Stick to lunch hours for the freshest food and best service.

Cleanliness: High
Consistency: Low
Pros & Cons

✓ What Works Well

  • Exceptionally clean dining area
  • Friendly day-shift staff
  • Fresh curly fries when hot

✗ Areas to Improve

  • Inconsistent food temperature
  • Rude night-shift management
  • Frequent order errors
Frequently Asked Questions
  • Why is the service so slow at night?
  • Are the fries always cold?
  • Is the management team trained?
User Feedback

Day shift is great, night shift needs help.

Food is hit or miss.

Cleanest fast food spot in town.

Location Details
Street: 489 Sam Ridley Pkwy W
Neighborhood: Smyrna
City: Smyrna
State: Tennessee
Postcode: 37167
Country: United States
Location
489 Sam Ridley Pkwy W, Smyrna, TN 37167
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.