Food & Beverage · Fast Food
Arby's
2615 W State St, Bristol, Tennessee, 37620
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Updated: 18 May 2026
Authenticity Score: 70/100
About
This Arby's location is frequently criticized for poor service and inconsistent food quality. While some customers have had great experiences with friendly staff and fresh food, many others report cold, undercooked items and long waits. It seems to be a location where management and staffing issues significantly impact the customer experience.
Our Review Process
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11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
58/100
Value for Money
52/100
Pro Tip
Check your order before leaving the drive-thru to avoid disappointment.
Inconsistent quality
Staffing challenges
Pros & Cons
✓ What Works Well
- Good roast beef sandwiches
- Friendly staff on some shifts
- Clean dining area occasionally
✗ Areas to Improve
- Cold or undercooked food
- Long wait times
- Frequent order errors
Frequently Asked Questions
- Why is the dining room closed?
- Is the food fresh?
- Why is the service so slow?
User Feedback
Hit or miss quality
Staff can be very rude
Management seems to struggle
Quick Info
- Category Food & Beverage
- City Bristol
- State Tennessee
- Postcode 37620
- Country United States
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