Arby's
Food & Beverage · Fast Food

Arby's

401 5th St, New Brighton, Pennsylvania, 15066

Google Maps Updated: 15 May 2026
Authenticity Score: 50/100
About

This Arby's location in New Brighton is highly polarizing, with a significant number of negative reviews regarding service speed, order accuracy, and food quality. While some customers have had positive experiences, many report cold food, long wait times, and rude staff. It is frequently compared unfavorably to other nearby locations, leading many locals to suggest driving elsewhere for a better experience.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 50/100
Pro Tip

Check your order before leaving the drive-thru; accuracy is a common issue.

Fast Food
Drive-thru
Pros & Cons

✓ What Works Well

  • Fast service (when good)
  • Friendly staff (occasionally)
  • Consistent menu

✗ Areas to Improve

  • Inconsistent food quality
  • Poor service speed
  • Order accuracy issues
Frequently Asked Questions
  • Is the dining room open?
  • Do they have coupons?
  • Is it kid-friendly?
User Feedback

Service is hit or miss.

Food is often cold.

Better to drive to another location.

Location Details
Street: 401 5th St
City: New Brighton
State: Pennsylvania
Postcode: 15066
Country: United States
Location
401 5th St, New Brighton, PA 15066
Quick Info
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