Food & Beverage · Fast Food

Arby's

320 N Randall Rd, Lake in the Hills, Illinois, 60156

Google Maps Updated: 16 May 2026
Authenticity Score: 65/100
About

This Arby's location has faced significant criticism regarding service consistency and food quality, with many reports of cold or incorrect orders. While some customers have had positive experiences with friendly staff, the overall sentiment is negative, especially regarding management and cleanliness. Note: Recent reports indicate this location may be permanently closed.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 50/100
Pro Tip

Check your bag before leaving the drive-thru to ensure all sauces and sides are included.

Drive-thru
Fast Food
Pros & Cons

✓ What Works Well

  • Classic roast beef flavor
  • Curly fries are a fan favorite
  • Some staff members are very friendly

✗ Areas to Improve

  • Frequent order errors
  • Cold or stale food
  • Poor management and cleanliness
Frequently Asked Questions
  • Is this location still open?
  • Do they have the ham and cheese sandwich?
  • Why is the drive-thru so slow?
User Feedback

Food is often cold.

Staff can be rude.

Consistency is lacking.

Location Details
Street: 320 N Randall Rd
Neighborhood: Lake in the Hills
State: Illinois
Postcode: 60156
Country: United States
Location
320 N Randall Rd, Lake in the Hills, IL 60156
Quick Info
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