Food & Beverage · Fast Food Roast Beef

Arby's

961 W Ridge Rd W, Rochester, New York, 14615

Google Maps Updated: 17 May 2026
Authenticity Score: 70/100
About

This Arby's location is frequently criticized for slow service, poor food quality, and unhygienic conditions. Many customers report cold food, incorrect orders, and rude staff. It's generally considered a poor dining experience, with many locals recommending other locations.

Our Review Process
20
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Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 35/100
Pro Tip

If you're craving Arby's, try a different location.

Cleanliness: Poor
Service: Rude
Pros & Cons

✓ What Works Well

  • Convenient location

✗ Areas to Improve

  • Slow service
  • Poor food quality
  • Rude staff
Frequently Asked Questions
  • Why is the service so slow?
  • Is the food fresh?
  • Why are they always out of items?
User Feedback

Avoid this place.

Staff is very rude.

Food is always cold.

Location Details
Street: 961 W Ridge Rd W
Neighborhood: Greece
City: Rochester
State: New York
Postcode: 14615
Country: United States
Location
961 W Ridge Rd W, Rochester, NY 14615
Quick Info
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