Arcadia Dental
Health & Medical · Dentist

Arcadia Dental

620 Old West Central St, #201, Franklin, Massachusetts, 02038

Google Maps Updated: 14 May 2026
Authenticity Score: 74/100
About

This practice receives mixed reviews. Many patients praise the friendly, thorough, and gentle care provided by the hygienists and some dentists. However, there are significant reports of poor communication, billing issues, and a lack of empathy in some interactions, particularly with certain dentists. The inconsistency in patient care is a notable concern.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
16
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 79/100
Admin Efficiency 62/100
Pro Tip

If you have a specific dentist you prefer, make sure to request them when scheduling.

Family Dentistry
Invisalign
Pros & Cons

✓ What Works Well

  • Friendly and thorough hygienists
  • Easy scheduling
  • Professional and clean office

✗ Areas to Improve

  • Poor communication and empathy
  • Billing and insurance issues
  • Inconsistent patient care
Frequently Asked Questions
  • Do they accept new patients?
  • Is this office good for dental anxiety?
User Feedback

Heather is the best hygienist ever.

Some dentists have poor bedside manner.

Billing transparency can be an issue.

Location Details
Street: 620 Old West Central St, #201
Neighborhood: Franklin
City: Franklin
State: Massachusetts
Postcode: 02038
Country: United States
Location
620 Old West Central St #201, Franklin, MA 02038
Quick Info
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