Archbold Family Dental
311 W Holland St, Archbold, Ohio, 43502
Patients generally rave about Dr. Custer and his team, highlighting their gentle approach and ability to put anxious patients at ease. The staff is often described as friendly, professional, and great with children. While most experiences are top-notch, a few recent complaints mention communication issues regarding billing and insurance. Overall, it is a go-to spot for families looking for a comfortable dental experience.
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Always verify your insurance coverage and address on file at every single visit to avoid surprise bills.
✓ What Works Well
- Gentle and pain-free procedures
- Friendly and welcoming staff
- Great with children and anxious patients
✗ Areas to Improve
- Occasional billing and insurance confusion
- Difficulty reaching the office by phone
- Some reports of appointment rescheduling
- Do they accept my insurance?
- How do I handle an emergency dental issue?
The staff makes you feel like family.
Dr. Custer explains everything clearly.
Billing needs to be more transparent.
- Category Health & Medical
- City Archbold
- State Ohio
- Postcode 43502
- Country United States
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