18731 N Reems Rd, STE 640, Surprise, Arizona, 85374
Dr. Lee is widely regarded as a highly skilled surgeon who provides life-changing results. However, the office staff, particularly the billing and management team, receives frequent complaints about rudeness and poor communication. Patients love the doctor but often struggle with the administrative experience.
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Clarify all billing and insurance codes before scheduling surgery to avoid unexpected out-of-pocket costs.
✓ What Works Well
✗ Areas to Improve
Dr. Lee is a 5-star surgeon, but the front office is a 1-star experience.
Billing department is messy and lacks transparency.
Great results, but be prepared for administrative headaches.