Arctic Air Conditioning & Heating Inc.
405 30th St, Lubbock, Texas, 79404
Arctic Air Conditioning & Heating is a company with a very divided reputation. Many customers praise their promptness, professionalism, and the quality of their work, especially for emergency repairs. However, there is a significant number of negative reviews focusing on aggressive sales tactics, poor communication, and issues with warranty work. While they are a reliable option for many, some clients feel they are overpriced and pushy with sales, particularly when dealing with home warranty claims.
We analyze 75 public reviews for Arctic Air Conditioning & Heating Inc. using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of labor and materials before work begins.
✓ What Works Well
- Prompt and professional service
- Knowledgeable technicians
- Wide range of services
✗ Areas to Improve
- High pricing and upselling tactics
- Inconsistent customer service
- Some reports of poor follow-up
- Do you offer free estimates?
- What are your labor rates?
- How do you handle billing disputes?
They are professional, but very expensive.
Great service, but be prepared for high costs.
The technicians are always polite and thorough.
- Category Home Services
- Neighborhood Lubbock
- City Lubbock
- State Texas
- Postcode 79404
- Country United States
