236 Stockbridge Rd, Suite A, Jonesboro, Georgia, 30236
Arena Dental Group receives very mixed feedback. While many patients praise the friendly staff and the gentle care provided by Dr. Thomas, there are frequent, serious complaints regarding administrative incompetence, scheduling errors, and rude customer service. The inconsistency in the patient experience is a major point of contention, with some feeling like family and others feeling mistreated.
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If you have a positive experience, try to stick with the same staff members, as turnover can be high.
✓ What Works Well
✗ Areas to Improve
Dr. Thomas is very caring.
The front desk staff can be very rude.
Scheduling is a nightmare.