Arizona Arthritis & Rheumatology Associates, P.C.
399 S Malpais Ln, Suite 108, Flagstaff, Arizona, 86001
Patients often find the medical providers knowledgeable and caring, particularly those who feel heard during their visits. However, the practice suffers from severe administrative issues, including long wait times, difficulty reaching the office by phone, and billing confusion. Many patients suggest traveling to Phoenix for better administrative support.
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Use the patient portal for communication, but be prepared for delays; calling is rarely effective.
✓ What Works Well
- Knowledgeable providers
- Effective treatment plans
- Compassionate care
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times
- Unorganized billing
- Why can't I reach the office?
- How do I get my test results?
Great doctors, but the office staff is a disaster.
Worth the drive to Phoenix for better service.
Providers are gems.
- Category Health & Medical
- City Flagstaff
- State Arizona
- Postcode 86001
- Country United States
readers daily.